Welcome to the Broadway Storage PDX Frequently Asked Questions page. Whether you're new to our facility or a current tenant, this section provides answers to our most common questions. Learn more about our unit sizes, security, payment methods, and how to make the most of your storage experience with us. If you can't find the answer you're looking for, feel free to contact us!
Frequently Asked Questions
- What unit sizes are available at Broadway Storage PDX?
We offer a variety of unit sizes to meet your needs. Visit our rental page to explore available unit sizes and pricing.
- What are the access hours for the facility?
You can access your unit during our business hours. For more information, visit our home page.
- How do I reserve a storage unit?
You can reserve a unit easily online. Visit our rental page to complete your reservation.
- What is the Tenant Protection Program?
Our Tenant Protection Program covers various unforeseen events like burglary, fire, and water damage. For more details, visit our Tenant Protection page.
- How secure is Broadway Storage PDX?
We prioritize security with 24/7 surveillance, and individual gated access. Learn more about our security measures on the home page.
- What is climate-controlled storage, and do I need it?
Climate-controlled units maintain a stable environment to protect sensitive items. Find more information in our blog on climate-controlled storage.
- Can I pay my rent online?
Yes, you can manage your rent payments online. Log in to your account and make a payment by visiting the login page.
- What items are prohibited from storage?
We prohibit hazardous materials, flammable items, and perishable goods. For a full list of prohibited items, check our blog on safely storing items.
- How do I move out of my unit?
To move out, simply notify us, clear, and clean out your unit. Visit our rental page to manage your move-out process.
- Is there a minimum rental period?
We offer month-to-month rentals with no long-term commitment required. Visit the rental page for more information.
- Do I need insurance for my stored items?
While insurance isn't required, we strongly recommend it. Our Tenant Protection Program provides excellent coverage for your items.
- Can I switch to a different unit size if my needs change?
Yes, you can switch units based on availability. Visit our rental page or contact us for assistance at info@broadwaystoragepdx.com.
- How do I update my account information or payment method?
You can update your details by logging into your account. Visit the login page to manage your account.
- Do you offer short-term storage options?
Yes, we offer flexible month-to-month rental options. Learn more about your options on our rental page.
- What happens if I miss a payment?
If your payment is late, you may incur a late fee, and your unit may be locked. Log in to your account to update your payment method and resolve past due payments on the login page.
- Can I tour the facility before renting?
Yes, we'd be happy to show you around. Contact us to schedule a tour or visit our contact for directions.
- How do I access my unit if I lose my gate code or key?
If you lose your gate code or key, contact us immediately. Learn more about our security and facility rules on the home page.
- What are the benefits of autopay?
Autopay ensures your rent is paid on time every month without hassle. Set up autopay through your account on the login page.
- What should I consider when choosing a storage unit?
Choosing the right storage unit depends on the items you're storing. Learn more tips in our blog.
